Terms of Service

Last Updated: October 2025

1. Acceptance of Terms

By accessing and using Local Market ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our Service.

2. Account Registration

To access certain features of the Service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and accept all risks of unauthorized access
  • Notify us immediately of any unauthorized use of your account
  • Be responsible for all activities that occur under your account

We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, false, or violates these terms.

3. Orders and Payments

3.1 Order Placement

When you place an order through our Service, you are making an offer to purchase products at the stated price. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including:

  • Product unavailability or out of stock
  • Errors in product or pricing information
  • Suspected fraudulent or unauthorized transactions
  • Orders that cannot be fulfilled for any reason

3.2 Pricing

All prices are displayed in USD and are subject to change without notice. We make every effort to ensure pricing accuracy, but errors may occur. If a product's correct price is higher than stated, we will either contact you before shipping or cancel your order and notify you.

3.3 Payment

Payment is required at the time of order placement. We accept major credit cards and other payment methods as indicated on our checkout page. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the total amount including taxes and delivery fees.

4. Delivery and Pickup

4.1 Delivery Times

We offer scheduled delivery and pickup time slots. While we strive to meet all scheduled times, delivery windows are estimates and not guaranteed. Delays may occur due to weather, traffic, or other unforeseen circumstances.

4.2 Delivery Requirements

  • Someone 21 years or older must be present to receive orders containing age-restricted items
  • You must provide accurate delivery address and contact information
  • Orders may be left at your door for contactless delivery unless otherwise specified
  • You are responsible for inspecting your order upon delivery

4.3 Pickup Orders

For pickup orders, you must collect your order during your selected time slot. Orders not collected within 24 hours may be canceled without refund. You may need to show identification and order confirmation when collecting your order.

5. Product Information

We make every effort to display products accurately with detailed descriptions and images. However:

  • Colors and images may vary slightly from actual products
  • Product weights and sizes are approximate
  • Fresh produce quality may vary based on seasonal availability
  • Product substitutions may occur for out-of-stock items (we will contact you when possible)

6. User Conduct

You agree not to:

  • Use the Service for any unlawful purpose or in violation of these terms
  • Impersonate any person or entity or misrepresent your affiliation
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any portion of the Service
  • Engage in any automated use of the system (bots, scrapers, etc.)
  • Submit false or misleading information
  • Engage in fraudulent activity or abuse of promotional offers

7. Returns and Refunds

Please refer to our Return and Refund Policy for detailed information about returns, refunds, and product satisfaction guarantees.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Local Market and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Local Market shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Unauthorized access, use, or alteration of your transmissions or content
  • Food-borne illness or allergic reactions to products purchased

Our total liability to you for any claim arising from or relating to the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

10. Food Safety and Allergens

While we strive to provide accurate product information including allergen warnings:

  • You are responsible for reading all product labels and ingredients
  • Products may contain or have been processed in facilities with common allergens
  • Cross-contamination may occur during processing, packaging, or delivery
  • We are not liable for allergic reactions or food-borne illnesses
  • Consult product packaging and manufacturer information for complete allergen details

11. Modifications to Service

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. We will notify you of any changes by posting the new Terms of Service on this page and updating the "Last Updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the new terms.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from these terms or the Service shall be resolved in the courts of the applicable jurisdiction.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@localmarket.com

Phone: [Your Phone Number]

Mail: Local Market Legal Department, [Your Address]

Contact Form: Visit our contact page