Return & Refund Policy

Our Commitment to Quality

At Local Market, we're committed to providing you with the freshest, highest-quality services from local farmers and vendors. We stand behind everything we sell and want you to be completely satisfied with your purchase.

If you're not 100% satisfied with any service, we'll make it right. This policy explains how our return and refund process works.

3. How to Request a Refund or Return

3.1 Contact Methods

You can request a refund or report an issue through:

• Email: support@localmarket.com
• Phone: [Your Phone Number] (Mon-Sat, 8am-6pm)
• Contact Form: Visit our contact page
• Account Portal: Log in and go to Order History → Select Order → Request Refund

3.2 Information to Provide

To expedite your request, please include:

• Order number and date
• Product name(s) and SKU if available
• Description of the issue
• Photos of damaged, spoiled, or incorrect items (when applicable)
• Your preferred resolution (refund, replacement, or store credit)

3.3 Response Time

We strive to respond to all refund and return requests within:

• Quality Issues: Same business day (if reported during business hours)
• General Returns: 1-2 business days
• Refund Processing: 5-7 business days after approval

13. Changes to This Policy

We may update this Return & Refund Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Please review this policy periodically.

14. Contact Us

Questions about returns or refunds? We're here to help: